ABOUT US / FAQS

Little Swan Prints is a UK family owned small business. We launched in 2017, producing custom, wedding, christening and family prints on request from our customers. We produce a wide range of prints that make special and unique gifts for everyone.

All our prints are produced to the highest standard from the printers we use, to the highest quality pigmented fade resistant inks and the high quality, superior smooth 200gsm paper.

New for 2018 we have started to expand our range of products by introducing some products from other small businesses.


FAQs

Do you offer framed prints?
We are currently not offering framed prints at the moment. However this service will be resumed very soon.

Can you create a design that is not listed on the website?
Yes! All Little Swan Prints are designed in house. We provide a bespoke design service and can accommodate individual requests for colour schemes or layouts.

If you are looking for any type of print whether it be engagement, anniversary or any other special occasion and you have seen one of the exisiting designs on our website that you like, just email us the details you would like on it and the design you like and we will check it can be done before you commit to the purchase. Please email us the details to info@littleswanprints.com or clicking on the link Contact Us


Can I change or cancel my order?
Requests to change or cancel orders after confirmation will unfortunately not be possible in most cases. It is the customer’s responsibility to ensure that the content and layout of the design is correct before ordering.

When will I receive my order?
Dispatch times on Personalised Prints is usually 3-5 days after artwork approval, we aim to get artwork to you within 7 business days of you placing your order.

All prints will be dispatched between 1-2 weeks.

I need my order quickly. Can you help?
We will always do our best to dispatch orders as quickly as possible, and if you require an order urgently please contact us before placing the order to discuss delivery options.

My order has not arrived in the expected time frame
If your order does not arrive within the estimated timeframe please contact us as soon as possible. Delivery estimates can be found on our Delivery Information Page 


If you have any further queries please get in touch by clicking on the link Contact Us 
or via Facebook.